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Our MANAOLA ‘ohana seeks candidates who are enthusiastic about our brand and its cultural foundation. If this is you, please fill out our online application . Tell us why you wish to become a part of our MANAOLA team.  

As we grow, our needs are dynamic from day-to-day and we fill positions as needed. You will be contacted and accepted applications will progress through our recruitment steps. 

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*MANAOLA Group LLC is an Equal Employment Opportunity Employer*

MANAOLA SALES PROFESSIONAL

MANAOLA Vision: Our mission at MANAOLA is to create fashion and lifestyle products that empower people through the cultural values, arts and crafts of Hawaiʻi. Through innovation and tradition, MANAOLA is the life force brand of Hawaiʻi that mixes ancient wisdom and contemporary expression to enrich the modern lifestyle.

 

For most of our customers and clients, the first interaction with the MANAOLA brand is through retail. Hence, our sales staff is also the face of MANAOLA and must be able to impart our cultural. As part of our sales force, you will be an advocate of the brand, ensuring that every one who enters our stores experiences the MANAOLA lifestyle through service with Aloha. Our sales and brand advocate also may be asked to attend events in the community to represent the brand. Our sales and brand advocate will proactively create connections and reach out to your kanaka kūʻai (customer) in order to achieve individual and team goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service with aloha.

• Assess customer needs and provide assistance and information on product features.

• Welcome customers to the store, answer their queries and seek out customers in store.

• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

• Maintain in-stock and presentable condition assigned areas.

• Comply with inventory control systems and procedures.

• Learn the moʻolelo (story) behind each of the MANAOLA original prints and styles and inform customers about the MANAOLA Lifestyle and products.

• Process POS (point of sale) purchases and handle return of merchandise.

• Endeavor to create customer loyalty by engaging with kanaka kūʻai to create loyal consumer connections.

• Team-player oriented, participating in all activities contributing to the overall objectives of the retail operation.

• Learn and master the MANAOLA Lifestyle and product knowledge.

• Act as a MANAOLA ambassador in the local community through proactive representation of the brand in local activities.

• Follow the company policy and procedures.

• Some travel – on a rotating basis with other sales associates – is required to staff company pop-ups that occur in the neighboring islands, on the mainland and/or possibly overseas.

Qualifications

• At least one year work experience as a Retail Sales associate, Sales representative or similar role with a customer service focus.

• High school diploma; certification and/or degree in Marketing or related field a plus.

• Proficiency in English.

• Basic Math skills.

• Familiarity with inventory procedures.

• Solid communication and interpersonal skills.

• Available to work flexible shifts and to attend events as a MANAOLA ambassador.

• Available to travel to staff MANAOLA pop-ups.

• Japanese speaking skills a plus.

• Hawaiian speaking skills a plus.

 

Manaola Group LLC is an equal employment opportunity company.

HUI LEAD

THE MANAOLA HAWAIʻI VISION: Manaola is the life force brand of Hawaiʻi that integrates ancient cultural traditions and contemporary expression resulting in an enriched modern lifestyle. Our mission at MANAOLA Hawaiʻi is to create fashion and lifestyle products that empower individuals through wearing and being surrounded by Hawaiʻi's indigenous culture expressed in sophisticated design.

 

Job Title: Hui Lead FLSA Status: Non-Exempt
Reports To: Retail Store Manager Prepared By: MANAOLA

 

As a MANAOLA Hui Lead, you will become an essential ambassador of the brand to assist the Retail Store Manager in leading and developing the sales professionals within the Manaola ʻohana through inspiring hands-on management and coaching. You will supervise and work with sales professionals for the purpose of meeting the day-to-day obligations and long term goals of the company. Hui Lead is a role model and assists sales professionals in building personalized kanaka kūʻai (customer) relationships thereby ensuring that every kanaka kūʻai interaction reflects the Manaola Lifestyle. Hui Lead is encouraged to identify merchandising and to develop recommendations leading to the achievement of our store’s ultimate goals. The Hui Lead will be directly accountable to the Retail Sales Manager for supervising professional sales staff and for any assigned tasks, including but not limited to, inventory, operations and accounting.

Responsibilities

 

A. Team Supervision and Development

 

• Is a role model to sales professionals reflecting the Manaola Lifestyle in interactions with kanaka kūʻai through genuine aloha and exceptional service.

• Supervises and, as directed and/or as needed, provides hands-on training to sales professionals to develop proficiency in company operations and procedures.

• Follows through with sales professional to assist him or her in accomplishing job responsibilities and assigned tasks.

• Provides leadership in meeting company productivity, sales and other goals.

• Makes recommendations about the ways in which sales professionals can be motivated and challenged to meet company sales targets.

• Fosters a positive work environment to empower, encourage and motivate staff.

 

B. Lead Responsibilities

 

• Gains a comprehensive understanding of the business and its reliance on a positive relationship to all kanaka kūʻai. Communicate this understanding to sales staff.

• Recommends procedures by which to develop inter-personal, loyal relationships with kanaka kūʻai. Advance Manaola company’s kanaka kūʻai centered etiquette in store to ensure the highest level of customer experience through service with aloha.

• Leads by example as a MANAOLA Hawaiʻi ambassador in the local community through positive representation of the brand in local events and activities.

• Provides consistent and quality feedback to sales professionals through on-the-job coaching and encouragement.

• Keeps aware of areas needing improvement by sales staff and transmit any recommendation and/or report areas needing attention to retail sales manager.

• Observes trends in sales in all product categories and report observations to the manager with recommendations for store merchandising, training and promotional events.

• When needed, functions as interim manager.

 

C. Operations

 

• Ensures policies, standards and MANAOLA Hawaiʻi procedures are implemented and being followed by sales professionals.

• Drives sales through product knowledge, passionate brand enthusiasm, operational improvements and clearly defined and implemented action plans

• Is proficient in opening and closing and be able to train staff on procedure.

• Keeps track of inventory and store supply needs and reports to manager.

• Follows through on any inventory tasks assigned by store manager.

• Meets with manager as requested and attend other company meetings as required to coordinate operations between the store and the office/warehouse.

• As directed, follows through and supervises merchandise and promotional marketing within Manaola store.

• Ensures sales professionals are following the daily check list of tasks within Manaola store.

• Is proficient in closing at end of retail day.

Qualifications

• Experience in retail and in providing leadership to employees.

• Good communication and interpersonal skills.

• Experience in working independently and within a team structure.

• Knowledge and use of programs for POS transactions.

• High School diploma. Associates or Bachelors Degree in business, fashion industry or a related discipline a plus.

• Japanese and/or Hawaiian speaking a plus.

Work Commitment

This position requires working a minimum of five days in all shifts totaling at least a 30-hour/week at the Manaola Store, including weekends and evenings. Along with the retail store manager, the Hui Leads are responsible for closing each night on a scheduled basis.

 

Manaola Group LLC is an equal employment opportunity company.

WAREHOUSE & STOCK WORKER

MANAOLA Hawaiʻi's Vision: Our mission at MANAOLA Hawaii is to create fashion and lifestyle products that empower individuals through the cultural values, arts and crafts of Hawaiʻi. As its name denotes, MANAOLA is the life force brand of Hawaiʻi that mix- es ancient wisdom and contemporary expression to enrich the modern lifestyle.

 

Reports To: Inventory Manager

 

Essential Duties and Responsibilities

• Report to and assist Inventory Manager in day-to-day operations.

• Assist with loading, pick up, delivery, unloading, receipt and stacking of inventory shipments.

• Verify quantity and description of received goods with shipping documents.

• Assist in maintaining necessary levels of inventory stock.

• Stock inventory onto shelves and in designated areas.

• Count and sort stock.

• Assist in packaging and shipping of inventory for retail operations, including store, on-line store and pop-ups.

• Assist in organizing floor and window displays at retail store, pop-ups and ware-house.

• Other duties as assigned.

 

Skills and Specifications

 

• Able to utilize inventory techniques and to package goods.

• Ability to effectively manage time and meet necessary targets.

• Should possess basic technological knowledge and the ability to operate a PC.

• Have a positive and professional attitude.

• Able to work independently and coordinate with other departments of the organization.

• Able to inventory and organize stock.

 

Education and Qualifications

 

• High school diploma or a GED equivalent qualification.

• Working experience of at least 1-3 years.

• Hawaiʻi Driver's License

 

Physical Requirements and Abilities

 

• Regularly required to use hands to hold, handle or feel products, containers and or boxes; also required to reach with hands and arms.

• Must be able to talk and hear.

• Regularly lift and/or move objects 10-50lbs; occasionally lift and/or move objects that weigh more than 100 lbs.

• Frequently required to stand, walk, stoop, kneel or crouch to access product, containers and/or boxes.

• Occasionally required to sit and climb and/or to balance on ladders.

• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Other Requirement

 

• Must have a current driver's license for the State of Hawai'i.

 

Manaola Group LLC is an equal employment opportunity company.